- Exam Code: ADM-251
- Exam Name: Salesforce Certified Sales Cloud Administration
- Certification Provider: Salesforce
- Corresponding Certification:Salesforce Certification
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The benefit in Obtaining the ADM-251 Exam Certification
- When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Sales Cloud Administration.
- A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Sales Cloud Administration certification, they can be guaranteed that a candidate has achieved a certain level of competence.
- After completing the Salesforce Certified Sales Cloud Administration certification Candidate becomes a solid, well-rounded Salesforce Certified Sales Cloud Administration.
- If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
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Salesforce ADM-251 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Industry Knowledge | 5% | - CRM industry standards - Sales process best practices |
| Sales Cloud Solution Design | 25% | - Map business requirements to Salesforce features - Security and access model design - Design scalable Sales Cloud architecture |
| Account and Contact Management | 12% | - Contact roles and related records - Data segmentation and visibility - Account hierarchy and relationship types |
| Marketing and Leads | 7% | - Lead assignment and routing rules - Lead lifecycle and conversion - Campaign and lead tracking |
| Sales Productivity | 12% | - Lightning Sales tools and automation - Activity management and calendar - Sales path and guidance |
| Opportunity Management | 15% | - Products, price books, and schedules - Opportunity lifecycle and stages - Forecasting and sales processes |
| Integration and Data Management | 8% | - Data import/export and deduplication - Basic integration considerations - Data validation and quality rules |
| Communities and Site Management | 5% | - External user access and sharing - Partner community setup |
| Sales Cloud Analytics | 5% | - Custom report creation - Sales metrics and KPIs - Standard reports and dashboards |
| Implementation Strategies | 6% | - Deployment best practices - Post-implementation support - Change management and testing |
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