• Exam Code: MCE-Con-201
  • Exam Name: Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201日本語版)
  • Certification Provider: Salesforce
  • Corresponding Certification:Salesforce Consultant
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Salesforce MCE-Con-201日本語 Exam Syllabus Topics:

SectionWeightObjectives
Data Management and Segmentation20%- Segmentation
  • 1. Filters, queries, and SQL
  • 2. Audience targeting and exclusion
- Data modeling
  • 1. Data extensions vs. lists
  • 2. Contact model and data relationships
Discovery and Requirements15%- Solution design
  • 1. Map requirements to platform capabilities
  • 2. Create a scalable solution architecture
- Gather business requirements
  • 1. Define business goals and KPIs
  • 2. Identify technical requirements and constraints
Content and Messaging15%- Multi-channel messaging
  • 1. Personalization and dynamic content
  • 2. SMS, push notifications, and other channels
- Email design and deliverability
  • 1. Deliverability best practices
  • 2. Content types and templates
Analytics and Reporting15%- Advanced analytics
  • 1. ROI measurement and attribution
  • 2. Data extracts and tracking
- Standard reports and dashboards
  • 1. Email performance and engagement metrics
  • 2. Journey and automation performance
Journey Builder and Automation20%- Automation Studio
  • 1. Automation activities and scheduling
  • 2. Data management and file transfers
- Journey Builder fundamentals
  • 1. Goal and exit criteria
  • 2. Entry sources, activities, and flows
Concepts of Marketing Cloud Engagement15%- Key terminology and concepts
  • 1. Marketing Cloud Engagement vs. other Marketing Cloud products
  • 2. Core concepts: journeys, messages, content, audiences
- Technical architecture
  • 1. Integration patterns with Sales/Service Cloud
  • 2. Data model and relationships

Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201日本語版) Sample Questions:

1. ノーザン・トレイル・アウトフィッターズ(NTO)は、アウトドア愛好家のインフルエンサーがNTOの装備やアウトドア体験を共有するためのブログを運営しています。NTOは毎週メールマガジンも配信しており、そのメールマガジンに最新のブログ記事へのリンクを掲載したいと考えています。
送信時にRSSフィードを取得できる解決策はどれですか?(2つ選択してください)

A) ダイナミックコンテンツ
B) 外部コンテンツ
C) パーソナライゼーション文字列
D) AMPscript


2. Northern Trail Outfittersは、メールリストに登録されている顧客に対し、特別割引オファーを送信したいと考えています。オーディエンスを生成する前に解決すべき事項は何でしょうか?

A) オファーの発信元
B) オファーの内容は?
C) メールを送信するタイミング
D) エンゲージメントを判断する方法


3. Northern Trail Outfitters (NTO) は最近、新しいロイヤルティプログラムを開始しました。NTO は、過去 6 か月以内に購入履歴がありながら、まだロイヤルティ会員になっていない購読者に対して、登録ボーナスを提供したいと考えています。NTO がこれらの購読者の中から適切な対象者を選定するには、どの統合機能を使用すればよいでしょうか?

A) 行動の引き金
B) マーケティングクラウド顧客データプラットフォーム
C) 連絡先ビルダー属性グループ
D) 広告スタジオ


4. 顧客は、過去10年間の顧客購入データをMarketing Cloudアカウントにインポートしたいと考えています。調査の結果、REST API経由でアップロード予定のレコード数は2億件を超え、現在の購入データが追加されるにつれてこの量は増加し続けることが判明しました。さらなる調査のために、どの2つの質問をすべきでしょうか?(2つ選択してください)

A) API呼び出しは一日のうちどの時間帯に行われますか?
B) ピーク時の1時間あたりのAPI呼び出し回数はどれくらいと予想されますか?
C) 彼らのライセンスには、大規模データ拡張機能が含まれていますか?
D) Marketing Cloudではなぜ10年分の履歴データが必要なのですか?


5. 長年Marketing Cloudを利用してきたNorthern Trail Outfitters(NTO)は、マーケティングプログラムの実行を支援するためにJourney Builderの導入を決定しました。NTOはプラットフォーム内での作業の重複を避けたいと考えており、Automation Studioの使用を完全に中止できるかどうかを問い合わせています。コンサルタントは、Automation Studioの代わりにJourney Builderを使用する際に、どのような3つのタスクを提案するでしょうか?(3つ選択してください)

A) SQLクエリを使用せずにシンプルなセグメントキャンペーンを構築する
B) 複数のデータ拡張機能から顧客セグメントを作成する
C) 行動に基づいた目標設定
D) 加入者データを含む圧縮暗号化ファイルの処理
E) 直感的なユーザーインターフェースによる意思決定ロジックの設計


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: C,D
Question # 5
Answer: A,C,E

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