- Exam Code: Sales-Con-201
- Exam Name: Salesforce Certified Sales Cloud Consultant
- Certification Provider: Salesforce
- Corresponding Certification:Salesforce Cloud Consultant
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Account and Contact Management | |
| Reports and Dashboards | |
| Sales Lifecycle Management | |
| Implementation Strategies | |
| Data Management | |
| Sales Productivity and Management | |
| Collaboration and Integration | |
| Opportunity Management | |
| Industry Knowledge |
Salesforce Certified Sales Cloud Consultant Sample Questions:
The sales manager at Cloud Kicks has proposed that the consultant hold a discovery meeting with 250 employees who use Sales Cloud currently to gain information to improve adoption.
Which approach should the consultant recommend to the sales manager to meet this goal efficiently?
- A. Ask all employees to email their ideas and feedback to the consultant.
- B. Send a survey to all employees asking for a list of desired changes.
- C. Meet with a large group of employees to listen to their feedback.
Correct Answer: B 🗳️
Cloud Kicks needs product pricing to vary by customer segment (e.g., Enterprise vs. SMB) while using the same product catalog. What should the consultant recommend?
- A. Editing the Standard Price Book only
- B. Creating duplicate Product records per segment
- C. Multiple Price Books, one per segment
Correct Answer: C 🗳️
Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas. Which solution should a consultant recommend?
- A. Create a joined report with closed Opportunities, Forecasting Items, and Quotas.
- B. Create a custom report type with Forecasting Quotas and Forecasting Items.
- C. Configure Quotas with a Product family report and add necessary fields.
Correct Answer: B 🗳️
Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories. What should the consultant recommend?
- A. Include the Forecast Manager field on the Account page layout.
- B. Assign a role for each manager in the user role hierarchy.
- C. Assign a Forecast Manager to each region.
Correct Answer: C 🗳️
A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud. Which approach should a consultant adopt?
- A. Rely on general industry standards to determine performance measurement criteria and system architecture.
- B. Implement standardized performance measurement practices to ensure consistency across Sales Cloud.
- C. Collaborate closely with the customer to discern their specific performance measurement requirements.
Correct Answer: C 🗳️
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