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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks rolled out Sales Cloud recently. The VP of sales wants to display a view of internal and external data on the lifetime spend for each account on the Salesforce account detail page.
Which option should a consultant recommend to meet this requirement?

A) Sales Engagement
B) Salesforce Data Pipelines
C) Einstein Discovery

2. Cloud Kicks has purchased a list of prospects and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.
Which solution should the consultant recommend?

A) Import the list as new Leads and update the Lead Source to "Purchased Lead".
B) Import the list as new Leads and map the Campaign during import.
C) Import the prospects as Contacts and assign them to Accounts.

3. After a project deployment, several bugs were identified by end users and prioritized by the project team.
How should a consultant resolve these issues?

A) Build out the issue resolution release in the staging environment.
B) Perform user acceptance testing (UAT) In a development sandbox.
C) Build out the issue resolution release in a development sandbox.

4. Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?

A) The user is a member of an Account Team with Read/Write access on Opportunities.
B) Sharing rules for Opportunities are set to a public group for managers.
C) Some opportunities associated with these accounts are owned by other users.

5. An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business.
What should the admin create to meet this requirement?

A) Value Stream Map
B) Capability Model
C) Detail Process Mapping

Solutions: