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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
B) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
C) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.

2. Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?

A) Set up both SSO and SCIM before launch.
B) Set up only SCIM before launch. SSO can be set up after launch.
C) Set up only SSO before launch and evaluate if SCIM is necessary after launch.
D) Set up only SSO ahead of launch.

3. Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?

A) Slack admin
B) Product owner
C) Executive sponsor
D) Communications lead

4. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
B) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
C) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
D) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.

5. You are preparing to deliver a live learning session to a client.
What is the best way to ensure your learners can participate in interactive activities in Slack during the training?

A) Add attendees as guests to a generic sandbox environment.
B) Create a private training channel.
C) Add all attendees to a read-only channel with Slack tips and tricks.
D) Create a public training channel.

Solutions: