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Target Audience
The ServiceNow CAD Certification Exam is targeted to ServiceNow customers, Partners, sales engineers, and others interested in creating applications over the ServiceNow platform. This exam certifies the candidates are skilled enough for creating and modifying the application on the ServiceNow platform.
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Topics to Cover
ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification.
Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Designing and Creating Application: 15%
Determine if an application is a good fit with ServiceNow
Design and implement a data model
Create modules
Use Application Scope
Working with External Data: 10%
Import data in CSV or Excel format
Integrate, test and debug external data source using SOAP and REST
Security and Restricting Access: 20%
Restrict access to applications and application modules
Automatically create application Access Controls
Manually create, test, and debug Access Controls
Use Glide System methods to script security
Use Application Scope to protect application artifacts
Application Automation: 20%
Write, test, and debug Work-flow and Flow Designer
Implement and use Document Feeds
Create and use Application Properties
Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script
Send and receive email
Design and create a Homepage and reports
Application User Interface: 20%
Create, design, and customize forms
Add/Remove fields from forms and tables
Write, test, and debug client-side scripts for desktop
Write, test, and debug server-side scripts
Use a Record Producer as an application's UI
Managing Applications: 15%
Download and install applications
Use Delegated Development to manage source code and code review
Use the ServiceNow Git integration to manage source code
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms.
Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- ServiceNow Fundamentals (ILT)
- Integration Hub Fundamentals
- Performance Analytics Essentials
- Certified System Administrator
- ServiceNow Platform Implementation (ILT)
- Mobile Development Fundamentals
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- Service Portal Advanced
- Service Portal Fundamentals
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- At least six months of hands-on experience developing applications on the ServiceNow platform
- General familiarity with industry terminology, acronyms, and initial-ism
- Certified ServiceNow System Administrator
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Designing and Creating an Application | 20% | - Determine application suitability for ServiceNow platform
- Create application modules and navigation
- Use and manage application scope
- Design and implement data models and relationships
|
| Topic 2: Working with External Data & Integrations | 10% | - Work with IntegrationHub and third-party systems
- Use REST APIs and Scripted REST APIs
- Configure inbound and outbound integrations
- Import and export data from external sources
|
| Topic 3: Security and Restricting Access | 20% | - Secure application artifacts and data
- Use scope for security separation
- Configure access controls and permissions
- Implement role-based access control
|
| Topic 4: Application Management & Deployment | 10% | - Use source control and deployment tools
- Manage application lifecycle and updates
- Package and publish applications
- Use delegated development and Git integration
|
| Topic 5: Application Automation | 20% | - Implement events, scheduled jobs and script includes
- Build workflows and Flow Designer processes
- Create and manage application properties
- Configure email notifications and actions
|
| Topic 6: Application User Interface | 20% | - Implement UI Policies, UI Actions and Record Producers
- Design, customize and configure forms and fields
- Write, test and debug server-side scripts
- Write, test and debug client-side scripts
|