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NEW QUESTION 51
What type of requirements elicitation technique is the Delphi Technique?
- A. Workshop
- B. Round table
- C. Survey
- D. Prototyping
Answer: C
NEW QUESTION 52
Which of the following process groups occurs at the beginning of the project?
- A. Controlling and Monitoring
- B. Closing
- C. Planning
- D. Executing
- E. Initiating
Answer: E
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 53
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a 75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
*All the business processes are at their maximum capacity in terms of the current number of transactions.
*Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
Which of the following business processes can be identified for the process improvement initiative?
- A. Mortgage closure process
- B. Mortgage payment process
- C. Collateral verification process
- D. Mortgage origination process
Answer: D
NEW QUESTION 54
The BA Is finalizing the definition of the requirements architecture by understanding how requirements relate to each other. A key component that must be apparent in all three diagrams is that none of the requirements be linked in different or conflicting ways. What relationship quality criterion does this represent?
- A. Defined
- B. Unambiguous
- C. Correct
- D. Necessary
Answer: B
NEW QUESTION 55
Which of the following establishes organizational checks and balances with a proper segregation of front, back, and middle office functions for effective risk management?
- A. Risk governance
- B. Risk management plan
- C. Risk analysis
- D. Risk response plan
Answer: A
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 56
A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their opinions.
The lead BA wants the BAs to report anticipated and actual completion dates for their deliverables, as well as the time spent on planned and unplanned activities. What is the lead BA trying to do by analyzing the results of such measurements?
- A. Establish an equitable compensation system
- B. Identify typical missing or wasteful activities
- C. Ensure even workloads of the BA
- D. Motivate the BA to work belter
Answer: B
NEW QUESTION 57
You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?
- A. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
- B. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
- C. You will need to meet with all of the administrative assistants as part requirements elicitati on.
- D. You can meet with the administrative assistants' managers.
Answer: B
NEW QUESTION 58
The ____, an output of the define scope process, does document the process and criteria for accepting completed products.
- A. Statement of Work
- B. Project management plan
- C. Project scope statement
- D. Contract
Answer: C
NEW QUESTION 59
You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.
What type of analytical thinking are you participating in this scenario?
- A. Brainstorming
- B. Problem solving
- C. Creative thinking
- D. System thinking
Answer: D
NEW QUESTION 60
You are the business analyst for your organization and have many solutions available to an identified problem. You would like a way to quickly and fairly determine which solution is the best choice for your organization.
Which of the following approaches would allow you to determine the top-rated solutions for your organization?
- A. Scoring system
- B. Acceptance and evaluation criteria
- C. Voting system
- D. Vendor assessment
Answer: A
NEW QUESTION 61
You are the business analyst for your organization and are in the process of creating the solution approach for a technology problem. Which one of the following definitions best describes the solution approach?
- A. It is an uncertain event or condition that may have a positive or negative impact on the abilities of the chartered project.
- B. It is the documentation and control of changes to the product scope as approved by the project stakeholders.
- C. Defines the general approach that will be taken to create or acquire new capabilities required to meet the business need.
- D. Decomposes the project scope into smaller deliverables; each deliverable is subdivided repeatedly until the deliverable cannot or should not be broken down any further.
Answer: C
NEW QUESTION 62
Management would like you to front-load the requirements with the most risk requirements.
Why would management prefer the risky requirements first in the prioritization?
- A. So if the risk comes true then there's ample time to correct the problem.
- B. So if the risk comes true they'll receive the reward as soon as possible.
- C. So if the risk comes true the project will fail will little investment in the work.
- D. So if the risk comes true then the project manager can mitigate the risk event.
Answer: C
NEW QUESTION 63
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is.
Which of the following is the best response to give Mary?
- A. It identifies the causal factors that are contributing to an effect the solution will solve.
- B. It identifies the skill gaps in the existing resources.
- C. It identifies new capabilities required by the organization to meet the business need.
- D. It describes the ends that the organization wants to improve.
Answer: C
NEW QUESTION 64
An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1: There are multiple teams to define systems, functionality, and content in many instances, multiple teams are defining the same functionalities while other functionalities are not being defined at all leading to unclear understanding of business requirements.
2: Product specification forms are published each year. A comparison tool is used to evaluate specification differences between yearly releases; but does not adequately identify changes between versions and needs to be improved.
3: Training consists of a new team member shadowing a seasoned team member. There are no written training materials or formal training sources therefore training is inconsistent and not meeting the needs of the organization.
What analysis approach must the BA use to determine changes required to address the training needs?
- A. Market
- B. Root cause
- C. Decision
- D. Future state
Answer: C
NEW QUESTION 65
Which of the following diagrams is used to display sensitivity analysis data?
- A. Tornado
- B. Decision tree
- C. Influence
- D. Ishikawa
Answer: A
NEW QUESTION 66
A new project has to implement a cyber security release in China, Italy, Germany, the United States, and Canada. The project is a $5 million initiative and must 'go live' in production in all countries on the same day and time to be effective.
Which of the approaches mentioned is suitable for this project based on the size and complexity?
- A. An agile and iterative approach
- B. A waterfall and dynamic approach
- C. A proven and tailored analysis approach
- D. A kanban and predictive approach
Answer: A
NEW QUESTION 67
Which of the following process groups occurs at the beginning of the project?
- A. Controlling and Monitoring
- B. Closing
- C. Planning
- D. Executing
- E. Initiating
Answer: E
NEW QUESTION 68
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
If an additional recommendation to reduce Verification Rejects by 50% were to be introduced into the mortgage origination process, what is the potential success rate of the mortgage origination process?
- A. 83%
- B. 74%
- C. 86%
- D. 70%
Answer: B
NEW QUESTION 69
Which of the following processes is used by organizations to set the risk tolerance, identify the potential risks, and prioritize the tolerance for risk?
- A. Risk communication
- B. Risk management
- C. Risk identification
- D. Risk analysis
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 70
The BA is analyzing the requirements that are represented in the Class Diagram. In addition to the diagram, the BA would like to include a separate document that has the information about the data elements to ensure a common understanding of the classes' attributes. What technique is used to define the data elements?
- A. Data Dictionary
- B. Glossary
- C. Data Mining
- D. Reviews
Answer: A
NEW QUESTION 71
In a software implementation project, the designated business analyst (BA) has conducted all the elicitation activities and now needs to confirm the elicitation results.
What is used by the BA Professional to guide which sources of information and which results are to be compared?
- A. Business analysis plan
- B. Elicitation activity plan
- C. Business analysis approach
- D. Information management approach
Answer: A
Explanation:
Explanation/Reference: IIBA BABOKv3 (66)
NEW QUESTION 72
Which of the following charts is a quality control tool to show categories of defects?
- A. Pareto chart
- B. RACI chart
- C. RAM chart
- D. Gantt chart
Answer: A
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 73
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