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NEW QUESTION 154
An enterprise has made the strategic decision to begin a global expansion program which will require opening sales offices in countries across the world. Which of the following should be the FIRST consideration with regard to the IT service desk which will remain centralized?
- A. Availability of adequate resources to provide support for new users
- B. Enforcement of a standardized policy across all regions
- C. Identification of IT service desk functions that can be outsourced
- D. The effect of regional differences on service delivery
Answer: A
NEW QUESTION 155
Which of the following should be the MOST important consideration when designing an implementation plan for IT governance?
- A. Roles and responsibilities
- B. Principles and policies
- C. Organizational culture
- D. Risk tolerance levels
Answer: C
NEW QUESTION 156
Which of the following is the PRIMARY purpose of an effective set of key risk indicators (KRIs)?
- A. Quantifying the productivity of the risk management team
- B. Establishing executive level buy-in of the risk program
- C. Identifying possible future adverse impacts on the enterprise
- D. Evaluating existing technology for risk monitoring capabilities
Answer: C
NEW QUESTION 157
You are the project manager of the AMD project for your organization. In this project, you are currently performing quantitative risk analysis. The tool and technique you are using is simulation where the project model is computed many times with the input values chosen at random for each iteration. The goal is to create a probability distribution from the iterations for the project schedule. What technique will you use with this simulation?
- A. Expected Monetary Value
- B. Pareto modeling
- C. Monte Carlo Technique
- D. Analogous modeling
Answer: C
NEW QUESTION 158
Which of the following BEST facilitates the standardization of IT vendor selection?
- A. Service level agreements (SLAs)
- B. Cost-benefit analysis
- C. Procurement framework
- D. Contract management office
Answer: C
NEW QUESTION 159
Management wants you to create a visual diagram of what resources will be utilized in the project deliverables. What type of a chart is management asking you to create?
- A. Work breakdown structure
- B. Resource breakdown structure
- C. RACI chart
- D. Roles and responsibility matrix
Answer: B
NEW QUESTION 160
What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?
- A. Decision analysis
- B. Ranking of approaches
- C. Documentation of assumptions and constraints
- D. Alternative generation
Answer: D
NEW QUESTION 161
The entry points to Service Strategy are referred to as "the Four Ps". They identify the different forms a service strategy may take. Which of the following is a correct list of the 'Four Ps'?
- A. People, Potential, Products, and Performance
- B. Perspective, Position, Plan, and Pattern
- C. Potential, Preparation, Performance, and Profit
- D. People, Products, Partners, and Profit
Answer: B
Explanation:
Section: Volume A
NEW QUESTION 162
You work as the project manager for BlueWell Inc. You are monitoring the project performance. You want to make a decision to change the project plan to eliminate a risk in order to protect the project objectives. Which of the following strategies will you use to tackle the risk?
- A. Risk avoidance
- B. Risk acceptance
- C. Risk transference
- D. Risk mitigation
Answer: A
NEW QUESTION 163
Which of the following quadrant analysis identifies the key issues of anticipation of business needs, service levels over cost, and business enablement and facilitation (removal of obstacles)?
- A. Low level role (tactical/utility) and business market followers (risk-averse/mature)
- B. High level role (strategic/transformational) and business market leader (risktaker/high growth)
- C. Low level role (tactical/utility) and business market leader (risk-taker/high growth)
- D. High level role (strategic/transformational) and business market followers (riskaverse/mature)
Answer: C
NEW QUESTION 164
Which of the following is the MOST effective way for a CIO to govern business unit deployment of shadow IT applications in a cloud environment?
- A. Review and update the application implementation process.
- B. Provide training to the help desk to identify shadow IT applications.
- C. Educate the executive team about the risk associated with shadow IT applications.
- D. Implement controls to block the installation of unapproved applications.
Answer: C
NEW QUESTION 165
A root-cause analysis indicates a major service disruption due to a lack of competency of newly hired IT system administrators. Who should be accountable for resolving the situation?
- A. HR recruitment manager
- B. (CIO) Business process owner
- C. Chief information officer
- D. HR training director
Answer: C
NEW QUESTION 166
Which of the following is the MOST important attribute of an information steward?
- A. The information steward is part of the information architecture group.
- B. The information steward manages the systems that process the relevant data.
- C. The information steward has expertise in managing data quality systems.
- D. The information steward is closely aligned with the business function.
Answer: B
NEW QUESTION 167
Which of the following is the BEST way to address concerns associated with outsourcing an IT process?
- A. Perform a risk assessment.
- B. Implement a business continuity plan.
- C. Review the IT governance framework.
- D. Manage service levels.
Answer: D
NEW QUESTION 168
Which of the following aspects of IT governance BEST addresses the potential intellectual property implications of a cloud service provider having a database in another country?
- A. Continuity planning
- B. Data management
- C. Contract management
- D. Security architecture
Answer: C
NEW QUESTION 169
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Steps Necessary To Pass The CGEIT Exam: https://drive.google.com/open?id=1ye7uCJzOzTs-efxrU2eKT816f5h-m_KI