[Jan-2022] CIMA E3 Dumps – Reduce Your Chance of Failure in E3 Exam
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NEW QUESTION 138
Porter suggests that competitive advantage can be attained by organising value-adding activities in support of the generic strategies which he identified.
Place the appropriate generic strategy against each of the value-adding activities.
Answer:
Explanation:
NEW QUESTION 139
RRR is a medium sized company, which has built family homes in Country for twenty years. The Board of RRR wishes to expand company operations and start building homes in the neighboring country. The Board of RRR wishes to undertake a position audit to help in this decision.
Which of the following strategic analysis tools would be used in a position audit for RRR?
- A. SWOT
- B. Gap Analysis
- C. Five Forces
- D. PEST
Answer: A
NEW QUESTION 140
PQR is a charily which has an excellent reputation within its home country. PQR employs over 300 highly experienced staff and has 200 skilled volunteers PQR's funding mainly comes from donations from the public but its public profile is low compared to larger, more publicised charities Due to a recent recession, public donations to PQR have fallen in the last five years, but demand for its services continues to grow The government of the country in which PQR operates is encouraging greater collaboration between charities and there have been several recent successful mergers within the charity sector PQR has recently been approached by a high profile and well funded charity ODD, with a merger proposal ODD offers complementary services to those offered by PQR Which TWO of the following factors would most likely be considered as an opportunity* for PQR"?
- A. Highly experienced staff
- B. Merging with DDD
- C. The excellent reputation of DDD
- D. Growing demand for its services
- E. Donations from the public
Answer: C,D
NEW QUESTION 141
BBB is a global manufacturer of organic fertilizers, used by farmers all over the world to improve resistance to disease and to increase crop yield. BBB uses data from past crop yield results, international weather prediction data and predictive models relating to population growth and movement statistics to identify and predict the fertilizers it will need to produce for its customers many years in advance.
Which of the following best describes the activities outlined above?
- A. Data Mining
- B. Data Warehousing
- C. Big Data analysis
- D. Knowledge Management
Answer: C
NEW QUESTION 142
RST is a company specialising in the production of wood-based products. RST has deckled lo introduce a fully integrated Information System across all divisions in order to improve knowledge sharing throughout the business and enhance customer relationship management RST is expecting resistance to the integrated Information System from it's staff who are key to the business and would be difficult to replace Staff have a good understanding of why the new system and knowledge sharing is needed and how the system will work but many staff are not happy about the potential changes to their working conditions.
Which of the following change leadership styles, as outlined by Kotter and Schlesinger would be most appropriate for RST to adopt?
- A. Education
- B. Manipulation
- C. Coercion
- D. Negotiation
Answer: B
NEW QUESTION 143
Kaplan and Norton's model of the Balanced Scorecard contains a number of perspectives. Which of the following are perspectives within Kaplan and Norton's model?
Select ALL that apply.
- A. Financial
- B. Infrastructure
- C. Learning and growth
- D. Customer
- E. Procurement
Answer: A,C,D
NEW QUESTION 144
As a CIMA qualified management accountant working within a manufacturing company, you are subject to both CIMA's Code of Ethics and your company's Code of Business Conduct.
Which TWO of the following statements are TRUE? (Choose two.)
- A. Both CIMA's Code of Ethics and the company's Code of Business Conduct must be based on a set of basic principles.
- B. Both CIMA's Code of Ethics and the company's Code of Business Conduct include References to Confidentiality. Disclosure on public interest grounds is therefore prohibited.
- C. A company's Code of Business Conduct can be rules based.
- D. As a CIMA qualified Management Accountant you must follow CIMA's Code of Ethics.
- E. Where there is a difference between CIMA's Code of Ethics and the company's Code of Business Conduct, the company's Code of Business Conduct takes priority.
Answer: B,C
NEW QUESTION 145
Corporate political activity can be seen as a proactive attempt by a company to influence government decision-making. In particular, lobbying represents a direct but often private attempt by businesses to influence a government's decision-making.
Which of the following is NOT a legitimate and private form of lobbying?
- A. Advocacy
- B. Undisclosed party financing
- C. Application of pressure
- D. Monitoring
Answer: B
NEW QUESTION 146
QQQ is Country M's largest supermarket with 40% of the market share. In addition it has opened several stores around the world in the last 10 years. One of the reasons for QQQ's success is its loyalty card. The loyalty card is used to gather information about the spending patterns of its customers. Around two billion pieces of information each week are captured and stored in an enormous data warehouse that can be accessed by QQQ and other selected large retail partners.
The information can be used to assess the success of new product launches as well as which demographics of customer are making the purchases. The system also allows QQQ to tailor its special offers to particular segments of the market and to predict the buying behaviour of its customers, which assists QQQ in procurement planning.
Which of the following best describes the activities outlined above for QQQ?
- A. E-business
- B. Market segmentation
- C. Customer relationship management
- D. Data mining
Answer: D
NEW QUESTION 147
HH is an outdoor theatre which is based in the capital city of country N. Tickets for shows can be booked at the ticket office or online. HH has identified the following critical success factors (CSFs):
An excellent, online ticket booking system
Customer satisfaction
Which of the following would be suitable key performance indicators (KPIs) for HH? (Choose all that apply.)
- A. Employee turnover.
- B. Customer show ratings, scored out of ten.
- C. Number of customer complaints.
- D. Profit from sales of snacks and drinks.
- E. Number of returning customers each year.
- F. Percentage of ticket bookings aborted before completion.
Answer: C,F
NEW QUESTION 148
Company XX and Company YY are the only two providers of electricity to Country M. The demand for electricity is price inelastic which means that buyers regard it as essential and therefore demand for electricity does not change significantly if the average price of electricty changes. However customers will switch between suppliers within a year to get cheaper electricity. Using Game Theory place the long-run revenue impact on each firm of each of the following pricing decisions.
Answer:
Explanation:
NEW QUESTION 149
Select the label which best defines the periods of decline outlined in the situations presented below.
Answer:
Explanation:
NEW QUESTION 150
RRR is an insurance company which maintains an extensive database of its customer transactions over the last
10 years. RRR is developing a new product and has carried out a SWOT analysis.
Within which of the following aspects of the SWOT analysis would RRR include its customer database?
- A. Strength
- B. Threat
- C. Weakness
- D. Opportunity
Answer: A
NEW QUESTION 151
Company GG is considering its future strategy on delivering a long-term competitive advantage. The Finance Director has recommended that the Board includes in the strategy a separate section on sustainability.
Which of the following is NOT a correct sustainability statement?
- A. The creation of wealth should be integrated with long-term sustainable development.
- B. Resources are used at a rate that allows them to be replaced.
- C. When establishing sustainability only financial key performance indicators should be considered.
- D. An advantage of sustainable development is the reduction of costs though efficiency.
Answer: C
NEW QUESTION 152
PQ is an international airline.
In accordance with Porter's Value Chain, select "Primary" or "Support" for each of the activities listed below.
Answer:
Explanation:
NEW QUESTION 153
Plush is a medium-sized hotel which recently opened on the outskirts of a city which is popular with tourists.
It has a sophisticated website which allows customers to pre-book rooms and additional items, such as meals in its restaurant and tickets for popular tourist attractions in the city.
Plush has listed its website on a popular hotel price comparison website, which allows customers to compare prices and facilities of hotels in the same area and this has resulted in over 60% of Plush's customer bookings so far.
Since listing on the price comparison website, the Sales Manager of Plush has noticed that the prices offered by its nearest competitors have reduced dramatically and their range of special offers have also increased.
Which TWO of Porter's Five Forces have been most affected by the use of the price comparison website by the hotels in the same area as Plush? (Choose two.)
- A. Competitive rivalry.
- B. Bargaining power of customers.
- C. Threat of new entrants.
- D. Bargaining power of suppliers.
- E. Threat of substitutes.
Answer: B,E
NEW QUESTION 154
JKL Plc manufactures and sells a range of consumer electronic products. it is organised into four strategic business units (SBU's), each responsible for a specific business segment.
Which business segment would benefit most from a Build strategy?
- A. Personal Music Player
- B. Smartphone
- C. Tablet
- D. Personal Computer
Answer: B
NEW QUESTION 155
GGG is currently undertaking a process of intuitive forecasting. A team of ten people has been selected from all levels of management and from a range of functional departments, to take part in the process. An initial single question of 'How do we improve future customer satisfaction levels for GGG?' has been posed and all members of the team have been asked to present a suggestion. No one is allowed to criticise another person's ideas. This process should give GGG a forum for the expression and discussion of a wide range of ideas.
Which of the following intuitive forecasting techniques is GGG undertaking?
- A. The Delphi technique
- B. Brainstorming
- C. A think tank
- D. Visioning
Answer: B
NEW QUESTION 156
Mayo defined knowledge management as the management of the information, knowledge and experience available to an Organization. Which THREE of the following are steps in the development and implementation of a knowledge management strategy?
- A. Populating the databases.
- B. Appointing a change agent.
- C. Creating the technological infrastructure.
- D. Establishing a knowledge management budget.
- E. Gaining top management support.
Answer: A,C,E
NEW QUESTION 157
S is a hybrid car manufacturer. S relies on strong social media presence and online marketing campaigns to drive customers to its website. S prioritises measuring and improving active usage metrics.
Which of the following metrics does S prioritise?
Select ALL that apply.
- A. The number of customer photographs uploaded
- B. Number of repeat webpage users
- C. The customer feedback score
- D. Abandon rates
- E. Number of registered users
Answer: B,D
NEW QUESTION 158
Company LL is a well established, reputable company which specialises in providing insurance call centre services to the insurance industry. It has recently won a large contract to provide its services to a multi-national insurer. LL's staff are highly trained in insurance matters and many have worked for LL for many years.
LL undertakes long-term resource planning activities and has identified that during the winter months, when there will be more customers ringing up to make insurance claims, it will potentially need to employ more staff. The Board has decided that rather than recruit its own staff, it will use an employment agency to supply manpower resources as required. The people supplied will be employed on a temporary basis by LL and they will work alongside the other call centre staff. However, they will work at a lower pay rate and will only be paid for the actual hours they work.
This change will lead to a shift in the working environment, the routine and the composition of the group.
Which THREE statements apply in respect of this proposed change?
- A. LL will need to identify the Adversaries in the group, because if they are influential they may persuade other group members to resist the change.
- B. In times of change, LL can give sensitivity training to this group of workers who can then be used as a source of support during the change process.
- C. As the change process LL is proposing is an internal matter involving a group of its staff, there is no need to undertake a stakeholder analysis.
- D. A Facilitator, as the leader of change, will allow the group to talk about their issues and concerns with this change in a formal and structured manner.
- E. The proposed change will affect the group dynamics, which can be seen as being similar to a 'force field' situation.
Answer: A,B,E
NEW QUESTION 159
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