Start your Salesforce-Loyalty-Management Exam Questions Preparation with Updated 50 Questions
A Fully Updated 2024 Salesforce-Loyalty-Management Exam Dumps - PDF Questions and Testing Engine
NEW QUESTION # 15
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?
- A. Assign access by checking CRM analytics plus user
- B. Assign the user the analytics profile for analytics for Loyalty.
- C. Assign user access to permission sets for analytics for Loyalty.
- D. Assign user access to the analytics for Loyalty role.
Answer: B,C
NEW QUESTION # 16
The VP of Loyalty at Northern Trail outfitters (NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.
Which two features should be configured in Salesforce Loyalty Management?
- A. Loyalty product Pricing
- B. Member Rewards and Benefits
- C. Loyalty Segments
- D. Loyalty Tiers
Answer: B,D
NEW QUESTION # 17
What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?
- A. To offer promotions in real-time to customers.
- B. To enable the purchasing of products and take payment.
- C. To create unified profile from multiple source of truth and build a golden record.
- D. To be able to send personalized marketing emails in batches.
Answer: A
NEW QUESTION # 18
In which two scenarios should an Administrator use member engagement attributes?
- A. Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
- B. Member attends three trainings between March 1st and April 30th to get 200 bonus points.
- C. Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
- D. Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
Answer: A,B
NEW QUESTION # 19
What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?
- A. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire
- B. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action
- C. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation
- D. Use the out-of-the-box 'Reset Qualifying Points" data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow.
Answer: D
NEW QUESTION # 20
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?
- A. Name, Partnership Start Data, Billing Type, Status, Type
- B. Name, Partnership Start Data, Industry, Status, Billing Type
- C. Name, Program, Program Partnership Category, Type, Billing Type
- D. Name, Partnership Start Data, Industry, Status, Type
Answer: D
NEW QUESTION # 21
A company has recently rolled out a Loyalty Program in the production environment in the Monitor Workflow Services from Setup, the System Administrator noticed that all the Loyalty automations that have Data Processing Engine actions are failing, but the rest of the loyalty automations are working correctly.
What is the root cause of this?
- A. The Default Workflow User is missing the Data Pipelines Base User permission set license
- B. The Default Workflow User is missing the CLAAnalytics Base User permission set license
- C. The Default Workflow User is missing the CLAAnalytics Base User permission set license
- D. The Default Workflow User is missing the Loyalty Management permission set license
Answer: B
NEW QUESTION # 22
What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three
- A. Enable Service Connector for Promotion Escalations.
- B. Activate and Publish the Segment
- C. Transmit Loyalty Promotion Segments to Marketing Cloud
- D. Automatically Generate a New Individual Relationship
- E. Enable Connector Settings on all the Loyalty Objects
Answer: A,B,D
NEW QUESTION # 23
A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud.
The notification message will require the "first name" and the "membership number" to personalize the message and, a custom object named
"voucher issued" with the necessary data attributes.
Which option for the entry event should be selected as the preferred implementation approach that can meet the requirements with the least amount of development effort?
- A.
- B.
- C.
- D.
Answer: B
NEW QUESTION # 24
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?
- A. Reporting Enabled (Boolean)
- B. Current Member Count
- C. Created Date
- D. Last Modified Date
Answer: C,D
NEW QUESTION # 25
Universal container launched a Loyalty Program. The salesforce Administrator to..... to create a private portal for the Loyalty Program.
What is the last step the Salesforce Administrator must complete?
- A. Activate the Experience Cloud site
- B. Associate the Loyalty Program with the site
- C. Add the relevant Experience Cloud components to the pages
- D. Create the Experience Cloud site
Answer: A
NEW QUESTION # 26
What three types of vouchers can be configured in Loyalty Management?
- A. Gift Card
- B. Fixed Value
- C. Discount Percentage
- D. Product or Service
- E. Promo Code
Answer: B,C,D
NEW QUESTION # 27
Northern Trail Outfitters wants to show member information in its member portal hosted outside of Salesforce.
What is a prerequisite for using Loyalty APIs to fetch the member information?
- A. Create Data Processing jobs
- B. Create customer integration code
- C. Create a Connected App in Platform
- D. Create custom objects in Loyalty
Answer: B
NEW QUESTION # 28
A company has recently rolled out a Loyalty Program. The customer support agents need to manually adjust the points for Loyalty Program Members.
On which three Loyalty pages will customer support agents be able to adjust points?
- A. Transaction Journal
- B. Account page
- C. Contact page
- D. Loyalty Program Member page
- E. Loyalty Program Member Related List
Answer: A,D,E
NEW QUESTION # 29
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?
- A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
- B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
- C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
- D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
Answer: D
NEW QUESTION # 30
Northern trail Outfitters (NTO) wants to offer 10% discount on top of the annual summer sale for its Loyalty program customers.
Which two steps must a Consultant take in Loyalty Management to set up this promotion?
- A. Create within the Loyalty Experiences tab a new Benefit Type for the Summer sale campaign where the Benefit Type Name is standard and the Category type is Issue Voucher.
- B. Create within the Loyalty Experiences tab a new voucher definition for the summer sales campaign where the Type is Product or Service and the expiration Type is fixed Date.
- C. Create within the Loyalty Experience tab a new voucher tab a new voucher definition where the Type Is Discount Percentage and the Expiration Type is fixed Date.
- D. Create within the Loyalty Experiences tab a new promotion for the Summer Sales campaign where the Loyalty Promotion Type is Standard and the Fulfillment Action is Issue Voucher.
Answer: B
NEW QUESTION # 31
What are the three required steps in settings up Loyalty promotion with Salesforce CDP and Marketing Cloud?
- A. Send Loyalty Promotion Segments to marketing Cloud
- B. Enable Connector Settings on all the Loyalty Objects
- C. Enable Service Connector for Promotion Escalations.
- D. Activating and Publishing the Segment
- E. Automatically Add a New Individual Relationship
Answer: B,D,E
NEW QUESTION # 32
A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?
- A. Extend Expiration = member enrollment anniversary
- B. Tier-model = fixed
- C. Tier-model = anniversary
- D. Extend Expiration = no extension
Answer: B,D
NEW QUESTION # 33
A Customer Support Manager noticed that the customers support team's performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.
What is the standard solution to display the information regarding the Loyalty?
Program Member on the case detail page?
- A. Embed Loyalty Member Profile Cards
- B. Create formula fields on Case Object
- C. Create a Screen Flow
- D. Develop a custom component
Answer: A
NEW QUESTION # 34
A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information.
What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?
- A. Create a permission set to run reports and assign it to marketing users.
- B. Search Salesforce AppExchange for Loyalty Analytics apps.
- C. Modify the Marketing user profile to include permission to run reports.
- D. Enable CRM Analytics and create a Loyalty app.
Answer: D
NEW QUESTION # 35
......
Easy Success Salesforce Salesforce-Loyalty-Management Exam in First Try: https://www.trainingdump.com/Salesforce/Salesforce-Loyalty-Management-practice-exam-dumps.html
Best Salesforce-Loyalty-Management Exam Dumps for the Preparation of Latest Exam Questions: https://drive.google.com/open?id=12gMAgZKG9JwklukUcaixzHV6Q1Qfn7ne