1Z0-1064-26 Exam Training Practice Tests (Oracle Fusion Service 2026 Implementation Professional)]

Question 1

Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?

A. Validate that the product item is active and published. B. Verify that Eligible for Service is selected on the product item. C. Verify that Root Catalog is selected on the product groups. D. Validate that Allow Duplicate is selected on the product item.

Correct Answer: A

Question 2

Identify two correct statements about the way Visual Builder Cloud service (VBCS) and Digital Customer Service (DCS) are related.

A. DCS is an Offering in Engagement Cloud and VBCS is another Offering in Engagement Cloud. B. DCS is a visual development tool for creating applications in VBCS. C. VBCS is a visual development tool for creating applications in DCS. D. DCS is an Offering in Engagement Cloud and VBCS is part of that Offering.

Correct Answer: C,D

Question 3

Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?

A. Templates B. Pages C. UI components D. Object workflows E. Object triggers F. Themes G. Languages H. Business objects

Correct Answer: A,B,D,E,F,H

Question 4

Which two statements are true about system-to-system authentication between Digital Customer Service (DCS) and Oracle Engagement Cloud?

A. It is configured exclusively via the Engagement Cloud Security Console. B. It enables anonymous users to search the DCS knowledge base. C. It must be configured by a user signed in to the Oracle Visual Builder Cloud Service with a valid developer or administrator account. D. It does not require matching passwords between Engagement Cloud and DCS.

Correct Answer: A,B

Question 5

Select the correct procedure to enable the Audit History tab for Service Requests.

A. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Security Console.Select the Search icon and search for "Service Request Audit History".In the Profile values section, select Yes in the Profile Values drop-down list.Save the configuration. B. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Setup and Maintenance.Select the "Service" tile from the list of products.Click "Setup" in the Administration section.In the Functional Areas section, select "Productivity Tools". Select the task "Manage Global Search Profile Options".Search for the profile option code for SR Audit.In the Profile Values section for the profile option code, select Yes in the Profile Values drop-down list.Save the configuration. C. Sign in to Engagement Cloud as a user.From the navigation tool, select "Set Preferences".Under "Service" select "Configure Audit History".From the "Enable" tab, click "Yes" for the "Show Audit History" option.Select the "Fields" tab and add all desired fields to the "Displayed Fields" column.Select the "Filters" tab, choose an available field, add the desired filter, and add the filter to the "Active Filters" list.Save the configuration. D. Sign in to Engagement Cloud as an administrator.From the Navigation tool, select Application Composer.At the top of the page choose "Appearance".Under General, click "Enable" next to "Show Audit History" option.Save the configuration.

Correct Answer: A

Question 6

Your customer has three service request child categories under the top-level service request category "Accounts":
Gold Accounts
Silver Accounts
Basic Accounts
You now want to disable the "Silver Accounts" category.
Which option meets the requirement?

A. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Silver Accounts" child category and deselect the "Active" Column. B. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button. C. In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the "Accounts" category and deselect the "Active" Column. D. In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Gold Accounts" and "Basic Accounts" child categories and click the "Inactive" button.

Correct Answer: B

Question 7

You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data. B. You must retrieve large volumes of data through a REST API endpoint. C. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly. D. You can download large volumes of SR data from the Analytics interface.

Correct Answer: A,D

Question 8

Your customer wants to have a vertical Media Toolbar instead of the Horizontal one.
Which statement is true?

A. The Horizontal Toolbar is always required, while the Vertical Toolbar and notifications are optional. B. The Vertical Toolbar is always required, while the Horizontal Toolbar and notifications are optional. C. The only Vertical Toolbar that you can enable is the Notifications Toolbar. D. You must set the Vertical Toolbar as the Default, and deactivate all Horizon Toolbars.

Correct Answer: D

Oracle Fusion Service 2026 Implementation Professional - 1Z0-1064-26 Exam Practice Test