3305 Exam Training Practice Tests (Avaya Aura® Experience Portal with POM Implementation and Maintenance)]

Correct Answer: B,C,E

Question 2

Your Avaya Aura Experience Portal has been in operation for several months; and you notice that the /var file system has only 50% of the file storage space available.
Which two log files should be checked to see if their size needs to be decreased? (Choose two)

A. PostgreSQL logs B. Apache/httpd logs C. Tomcat logs D. Transcriptions Logs E. Process Logs

Correct Answer: A,B

Question 3

You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?

A. The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME. B. The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password. C. The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start D. The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q

Correct Answer: A

Question 4

Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:
The system is experiencing technical difficulties.
Which two steps would you take to identify the likely cause of this message? (Choose two)

A. Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya AuraCommunication Manager (AACM). B. Ensure that the Short Message Service (SMS) server is not down. C. Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available D. If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly. E. If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.

Correct Answer: C,D

Question 5

Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

A. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly B. Verify that the WebLM license is not expired arid verify if you have configured the required number C. Verify that the Short Message Service (SMS) server is not down. D. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM) E. Verify that the Media Processing Platform (MPP) is operational

Correct Answer: B,E

Question 6

When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

A. the primary EPM server B. a Media Processing Platform (MPP) server C. an auxiliary EPM server D. the remote application server

Correct Answer: A

Question 7

When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

A. The graphical user interface (GUI) B. The command line interface (CLI) C. The AAEP Web administration POM menu D. The Remote Desktop E. The Tomcat Administration Screen

Correct Answer: A,B

Avaya Aura® Experience Portal with POM Implementation and Maintenance - 3305 Exam Practice Test