SAP Certified Application Associate - SAP Service Cloud Version 2 - C_C4H56I_34 Exam Practice Test
Which user types are available within SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
Correct Answer: A,D
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Which capability ensures service agents send e-mail responses with the correct corporate branding?
Correct Answer: A
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Which of the following standard charts are available in the All Cases worklist? Note: There are 3 correct answers to this question.
Correct Answer: A,C,D
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Which of the following are required to grant business user access? Note: There are 2 correct answers to this question.
Correct Answer: B,D
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Which of the following objects can you assign to an installed base at item level? Note: There are 2 correct answers to this question.
Correct Answer: A,B
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Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.
Correct Answer: A,C
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For which objects can you utilize categories in service catalogs? Note: There are 2 correct answers to this question.
Correct Answer: B,C
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Which of the following features are available in the adaptation tool? Note: There are 2 correct answers to this question.
Correct Answer: B,D
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
Where can you find existing cases in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.
Correct Answer: B,C
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).