Peoplecert ITIL 4 Specialist: High-Velocity IT - ITIL-4-HVIT Exam Practice Test

An organization has experienced many security issues due to cyber attacks that target users. The management team has decided to train users to help them understand their role in managing this risk.
Which type of control is this training an example of?

An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
Which action BEST represents how the 'availability management' practice can support both of these aims?

An organization uses digital technology to support its rapidly-changing business environment.
Software-defined Infrastructure is widely used, and the team managing the infrastructure struggles to keep up with daily operational activities.
Which technique would MOST help to resolve this situation?

A retail organization is in the process of creating and delivering many new and changed products and services. A service to create a new website has a tight deadline, while the live 'point of sale' service has product backlogs relating to new features which would help to retain customers.
Which practice would MOST help the organization to understand the order these changes should be implemented?

An organization wants to validate a new digital product idea with real customers before committing to full-scale development.
Which approach would BEST support this?

Which is an example of a typical behaviour pattern for 'design thinking'?

Which high-velocity IT objective can be based on competences, such as improved decision- making, that result from the effective use of IT products and services?