• Exam Code: ITIL-4-HVIT
  • Exam Name: ITIL 4 Specialist: High-Velocity IT
  • Certification Provider: Peoplecert
  • Corresponding Certification:Peoplecert ITIL
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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
  • 1. Optimize and automate
    • 2. Focus on value
      Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
      • 1. Operating and improving digital products
        • 2. Designing and delivering digital products
          Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
          • 1. Service validation and testing
            • 2. Deployment management
              • 3. Information security management
                • 4. Architecture management
                  • 5. Business analysis
                    Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
                    • 1. Feedback loops and continual improvement
                      • 2. Customer and stakeholder value
                        Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                        • 1. Digital technology and digital organizations
                          • 2. The characteristics of high-velocity IT

                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

                            What is the BEST way for a software development organization to encourage ethical behaviours?

                            • A. By running workshops where people discuss scenarios that have ethical significance
                            • B. By defining policy that requires ethics to be considered by staff
                            • C. By using agile methods to ensure people focus on the detail of each individual sprint
                            • D. By using machine learning algorithms to take decisions, instead of relying on people
                            Reveal Solution  Discussion  0

                            Correct Answer: A  🗳️

                            Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

                            The governing body of an organization wishes to establish how much risk the organization is willing to accept in pursuit of its digital objectives.
                            What is this called?

                            • A. Residual risk
                            • B. Risk register
                            • C. Risk mitigation
                            • D. Risk appetite
                            Reveal Solution  Discussion  0

                            Correct Answer: D  🗳️

                            Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

                            An organization has experienced many security issues due to cyber attacks that target users. The management team has decided to train users to help them understand their role in managing this risk.
                            Which type of control is this training an example of?

                            • A. Correction
                            • B. Detection
                            • C. Risk analysis
                            • D. Prevention
                            Reveal Solution  Discussion  0

                            Correct Answer: D  🗳️

                            Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

                            An organization has received feedback from its customers that the latest release of its product lacks valuable features. It was discovered that the key members of the software development team had been working on other tasks.
                            How does 'portfolio management' contribute to ensuring that the team is working on tasks that contribute to the organization's strategy?

                            • A. It provides the governance needed for the team to operate
                            • B. It helps the team to document customer requirements
                            • C. It provides the business case needed to gain funding for the team
                            • D. It helps the team to prioritize backlog items
                            Reveal Solution  Discussion  0

                            Correct Answer: D  🗳️

                            Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

                            How can the 'business analysis' practice contribute to a loosely coupled system architecture?

                            • A. By aligning service levels with consumer expectations
                            • B. By designing how the components of the solution interact
                            • C. By defining the minimal viable requirements for the product
                            • D. By translating user needs into requirements for each component
                            Reveal Solution  Discussion  0

                            Correct Answer: D  🗳️

                            Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

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