Exam Name: ITIL 4 Specialist: High-Velocity IT
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert ITIL
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Check Updated on: Sep 16, 2026
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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Guiding Principles and Foundational Concepts for Velocity | 20% | - Ethics, safety culture, lean culture, Toyota Kata - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles |
| Topic 2: Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Topic 3: Enabling Fast Development | 15% | - Automation, cloud-native practices, and rapid deployment - Agile, DevOps, and continuous integration/delivery practices |
| Topic 4: Enabling Resilient Operations | 10% | - Capacity and performance management, monitoring and event management - Problem management, service continuity, infrastructure and platform management |
| Topic 5: High-Velocity IT Concepts and Digital Enterprise | 25% | - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle |
| Topic 6: Enabling Valuable Investments | 15% | - Strategic alignment, portfolio management, business case development - Prioritization and value assessment practices |
| Topic 7: Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?
- A. Continuous integration
- B. Design thinking
- C. Chaos engineering
- D. Value stream mapping
Correct Answer: B 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
How can the 'business analysis' practice contribute to a loosely coupled system architecture?
- A. By aligning service levels with consumer expectations
- B. By designing how the components of the solution interact
- C. By defining the minimal viable requirements for the product
- D. By translating user needs into requirements for each component
Correct Answer: D 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
A team automatically runs unit, integration, and security tests every time code is committed, and blocks the pipeline if any test fails.
Which technique is being applied?
- A. Service validation sign-off by a change advisory board
- B. Chaos engineering
- C. Continuous testing
- D. Post-implementation review
Correct Answer: C 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
Which practice will MOST help to ensure that data from various IT systems is integrated for better understanding of the technology environment?
- A. Monitoring and event management
- B. Software development and management
- C. Problem management
- D. Infrastructure and platform management
Correct Answer: A 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
An organization has created a culture that encourages taking intelligent risks while also working within relevant constraints.
Which high-velocity IT objective is this an example of?
- A. Valuable investments
- B. Resilient operations
- C. Assured conformance
- D. Co-created value
Correct Answer: D 🗳️
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
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