Microsoft Dynamics 365 Fundamentals - MB-901 Exam Practice Test
A company implements Dynamics 365 Customer Service.
The company wants to be able to provide interactive self-service processes that are capable of completing processes on behalf of the customer.
You need to recommend a solution.
What should you recommend?
The company wants to be able to provide interactive self-service processes that are capable of completing processes on behalf of the customer.
You need to recommend a solution.
What should you recommend?
Correct Answer: C
A company uses Dynamics 365 Customer Service.
The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.
You need to recommend a solution for the company.
What should you recommend?
The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.
You need to recommend a solution for the company.
What should you recommend?
Correct Answer: B
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A company uses Dynamics 365 Commerce. The company is launching a new product line for select stores.
The company wants to ensure that stores participating in the launch receive the new products. Stores that are not participating in the launch must not be able to order the products.
You need to recommend tools to help the company launch the new product line.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
The company wants to ensure that stores participating in the launch receive the new products. Stores that are not participating in the launch must not be able to order the products.
You need to recommend tools to help the company launch the new product line.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer: B
Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).
A company is implementing Dynamics 365 Business Central. The company wants to use project management tools.
What should the company implement? To answer, select the appropriate option in the answer area.
What should the company implement? To answer, select the appropriate option in the answer area.
Correct Answer:
Explanation
A company uses Dynamics 365 Sales and plans to implement Power Apps to perform various tasks.
Which Power Apps tools should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Which Power Apps tools should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
A company uses Dynamics 365 Sales. You are creating an app for the sales team.
The app must only contain a subset of Dynamics 365 Sales views, forms, and reports.
What should you implement? To answer, select the appropriate option in the answer area.
The app must only contain a subset of Dynamics 365 Sales views, forms, and reports.
What should you implement? To answer, select the appropriate option in the answer area.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/model-driven-app-overview
A retail store uses a point of sale (POS) system to process customer sales. A customer selects several items for purchase.
The customer wants to come back to pay for the items later the same day.
You need to recommend a process to support the customer request.
What should you recommend? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
The customer wants to come back to pay for the items later the same day.
You need to recommend a process to support the customer request.
What should you recommend? To answer, drag the appropriate actions to the correct requirements. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/pos-suspend-recall-transactions
A company plans to deploy Dynamics 365 Customer Service and integrate it with two proprietary apps. The company does not have a virtual private network (VPN) or secure network.
Which two reasons require deploying the app to a private cloud? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Which two reasons require deploying the app to a private cloud? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,D