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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question 1

The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A. The telephone display massage cannot be changed.
The prompt cannot be changed.
B. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D. The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.

Question 2

A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A. 4
B. 2
C. 1
D. 3

Question 3

A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A. 4620
B. 4612
C. 4602
D. 1616

Question 4

A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A. Outcalling
B. Unified Messaging
C. Message Manager
D. Voicemail Pro with IMS
E. Voicemail Pro with UMS

Question 5

A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A. VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
B. ACD via VM Pro Campaign Manager and a campaign database
C. ICR with account codes and CDR-enabled for billing.
D. ACD to distributed Hunt Groups and one-X Portal Call Accounting

Solutions: