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Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. During Installation of Avaya Contact Center Control Manager (ACCCM), the installer did not have access to the license and elected to continue with the installation and install the file at a later time. The installer selected the default directories on a Windows 2008 R2 64- bit server.
Once the license is obtained, which two methods can he used to install the license?
(Choose two.)

A) Copy the file to C:\Program Files(x86)\Avaya\Avaya Contact Center Control Manager\Web\LicenseServer directory.
B) Copy the file to the C:\Wlndows\systom32directory.
C) Rerun the Installation and select the option to install the license file.
D) Copy the file to C:\Program Files\Avaya\Avaya Contact Center Control Manager\Services\License Server directory.
E) Copy the file to C:\ProgramFiles (x86)\Avaya\Avaya Contact Center Control Manager\Services\License Server directory.

2. Which Communication Manager (CM) ports must be enabled for Avaya Contact Center Control Manager (ACCCM) to connect with CM?

A) 65534 or 65535
B) 4022 or 4023
C) 5060 or 5061
D) 5022 or 5023

3. A customer with global services has installed Avaya Contact Center Control Manager (ACCCM). They would like to be able to add object names in local languages for their non- English sites. Which statement supports the customer's needs?

A) Check all of the required languagesin the System Language field drop down box duringinstallation
B) Select the language in the ACCCM userInterface Language Meld for each location.
C) Enable Support Local Language in the System Parameters.
D) Enter the language in the Language field that displays for each object.

4. You are performing a new install of Avaya Contact Center Control Manager (ACCCM).
What are the basic prerequisites for the server operating system?

A) 32Bit Windows XP with 2 GB of memory
B) 32 BitLinux server with2GB of memory
C) 32 bit Windows 2008 R2 server with 2 GB of memory
D) 64 Bit Windows 2008 R2 server with 4 GB of memory
E) either 32 or 64 Bit Windows R2 2008 server with 2 GB of memory

5. What information is required to generate an Avaya Contact Center Control Manager (ACCCM) license file?

A) the MAC address of the ACCCM server
B) the server type and model number
C) the TP address of the ACCCM server
D) the Windows 2008R2Enterprise Product Key

Solutions: