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Cisco 300-810 Exam Topics:

SectionWeightObjectives
Application Clients25%- Configure DNS for service discovery
- Troubleshoot service discovery
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Describe the Cisco Unified Attendant Console Advanced integration
Cisco Unity Connection and Cisco Unity Express30%- Configure these in Cisco Unity Connection
  • Call handlers
  • Voicemail transfers and greetings
  • Routing rules
  • Distribution lists
  • LDAP integration

- Troubleshoot these in Cisco Unity Connection

  • Call handlers
  • Voicemail transfers and greetings
  • Auto-Attendant
  • Routing rules
  • MWI

- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
- Describe digital networking in multicluster deployments in Cisco Unity Connection
- Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management

- Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • Basic call handler scripting (Auto-Attendant)
  • Voicemail management
  • MWI
  • User management
Single Sign-On (SSO) for Collaboration Applications15%- Describe these types of SSO as they relate to Collaboration
  • Smart card
  • Integrated Windows AD
  • Kerberos

- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later

  • Assertion
  • Protocol
  • Binding
  • Profiles
Cisco Unified IM and Presence30%- Configure Cisco Unified Instant Message and Presence on premises
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)
  • Centralized Cisco Unified IM&P

- Troubleshoot Cisco Unified IM&P on premises

  • XMPP
  • High availability
  • Calendar integration
  • Apple Push Notification Service
  • Persistent chat
  • Federation configuration (XMPP and SIP)

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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Implementing Cisco Collaboration Applications (300-810) Exam Intro

The 300-810 exam is associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications.

This exam tests your knowledge of collaboration applications, including:

  • Cisco Unity Connection and Cisco Unity Express
  • Single sign-on
  • Application clients
  • Cisco Unified IM and Presence

While prepaing for exam aspirants will learn to implement and troubleshoot voice mail and Interactive Voice Response (IVR) solutions using Cisco Unity Connections and Cisco Unity Express

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Cisco Implementing Cisco Collaboration Applications Sample Questions:

Drag and Drop Question
Drag and drop the SAML components from the left onto the descriptions on the right.

Reveal Solution  Discussion  0

Correct Answer:

Which two call management capabilities are valid? (Choose two.)

  • A. system handlers
  • B. receptionist handlers
  • C. directory handlers
  • D. interview handlers
  • E. operator handlers
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

A functioning voicemail system on Cisco Unity Express returns a busy signal when called. An engineer verifies all the configurations on the host router but cannot establish a session from the router to the Cisco Unity Express module. Which step should the engineer take to resolve this issue quickly?

  • A. Issue a reset command to the service module.
  • B. Restart the router.
  • C. Clear the IP ARP table on the router.
  • D. Remove and reconfigure the Cisco Unity Express IP on the service module.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Drag and Drop Question
An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster. The engineer has already signed into the Unified Communications Manager publisher node. Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.

Reveal Solution  Discussion  0

Correct Answer:

A collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding. What is the next step to install Cisco-managed certificates?

  • A. Restart the Cisco UCM Push Notification service.
  • B. Restart the Cisco XCP router service on IM and Presence.
  • C. Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster.
  • D. Restart the Cisco Tomcat service on all nodes in the IM and Presence cluster.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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