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Cisco 300-820: Details

The Cisco 300-820 exam has the allocated duration of 90 minutes and is delivered in the English language only. To register for it, you need to create an account with Pearson VUE, the Cisco testing partner, and pay the fee of $300. To prepare for this certification exam, the applicants are recommended to enroll for the official training course, Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI), offered on the vendor’s webpage.

The successful completion of the Cisco 300-820 test leads to the Cisco Certified Specialist – Collaboration Cloud & Edge Implementation certification and satisfies the concentration exam requirement for the CCNP Collaboration certificate. To earn this professional-level option, the individuals are also required to pass the core test known as Implementing Cisco Collaboration Core Technologies (350-801 CLCOR). The CCNP Collaboration certification is valid for three years from the moment of its obtainment. After the expiration of this term, it must be renewed. The recertification process entails passing extra exams, completing Cisco educational activities, or a combination of both.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

Cisco 300-820 Exam Certification Details:

Recommended TrainingImplementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
Number of Questions55-65
Duration90 minutes
Exam NameImplementing Cisco Collaboration Cloud and Edge Solutions
Passing ScoreVariable (750-850 / 1000 Approx.)
Exam Code300-820 CLCEI
Exam RegistrationPEARSON VUE
Sample QuestionsCisco 300-820 Sample Questions
Exam Price$300 USD

Best Study Guides for 300-820 Exam

  • Official exam guide

    Before you begin with the detailed training, you have to check the complete list of topics. All the relevant areas are recorded on the official site and can be downloaded at your own convenience. This PDF file breaks down the four major domains of the Cisco 300-820 exam. Each of these holds 25% of the total syllabus. This means every section is equally substantial, hence the need to be competent in all divisions.

  • David Schulz’s Cisco Unity Connection, 1st Edition (Amazon)

    Though this book was already released years ago, most of its contents are still relevant to today’s Cisco Unity Connection solution. Make use of its thorough collection of concepts and techniques to efficiently master the crucial tasks involved in handling Cisco Unity Connection operations. These include planning, implementing, and maintaining voice messaging systems. Furthermore, the author delivers a more realistic approach in understanding the system lifecycle and that is by giving an extensive explanation, together with some practical examples, case studies, and industry set solutions.

  • David J. Bateman’s Configuring Cisco Unified Communications Manager and Unity Connection: A Step-by-Step Guide (Amazon)

    The book is created to provide you with an in-depth analysis of two remarkable Cisco systems: Unified Communications Manager and Unity Connection. With a detailed summary of the processes on how to design, configure, and manage both Cisco voice messaging and call processing, you get to maximize your skills and become well-rounded with the demands of the industry. In addition, there are lessons covering the procedures that administrators, integrators, and other professionals working with collaboration solutions should be aware of.

  • Brett Hall and Nik Smith’s Practical Cisco Unified Communications Security (Amazon)

    Authored by industry experts, the book is a pivotal tool in mastering the core areas of Cisco UC system security. This material further addresses the fundamental attributes of how to effectively protect environments that aid in supporting various types like meetings, messaging, video, and voice. Likewise, it zooms in different real-time collaboration functions that are grounded on either mobile with remote access or mobile devices on BYOD initiatives.

    For a quick reference of the content, this begins with the impact of guarding your workforce through safety techniques and basic physical security features. Once you understand its importance, it’s easy to take necessary countermeasures to keep Cisco Unified CM, Cisco Meeting Server, and Cisco Unity Connection secured and functional. Other essential subjects that are accounted for are Session Border Controllers, as well as UC services, resources, and applications.

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Cisco 300-820: Topics

The Cisco 300-820 exam validates the knowledge and skills of the professionals in a wide range of areas. The content of this certification test revolves around four domains. Let’s have a closer look at these topics and the skills covered within them.

Cisco 300-820 Exam Syllabus Topics:

SectionObjectives
Topic 1: Call Control and SIP Integration- SIP trunking and call routing design
- Cisco Unified Communications Manager (CUCM) integration
Topic 2: Hybrid Collaboration Services- Calendar, directory, and media services integration
- Webex hybrid calling deployment
Topic 3: Collaboration Cloud Architecture- Cisco Collaboration cloud and hybrid architecture concepts
- Webex platform integration overview
Topic 4: Cisco Expressway and Edge Services- Expressway-C and Expressway-E deployment
- Mobile and Remote Access (MRA)
Topic 5: Security and Troubleshooting- TLS/SRTP and secure signaling
- Troubleshooting hybrid collaboration deployments

Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions:

Which step is required when configuring Cisco Webex Hybrid Message Service?

  • A. Add Cisco Unity Connection to Expressway-E.
  • B. Register Expressway-C Connector Hosts to the Cisco Webex Cloud.
  • C. Register Expressway-C to Cisco Unified Communications Manager.
  • D. Add Expressway-C and Cisco United CM to the Cisco Webex Cloud.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Refer to the exhibit. A company has a Cisco collaboration infrastructure that contains Cisco UCM and Cisco Expressway-C and Expressway-E for Mobile and Remote Access. When the engineer sets up the environment to support B2B calling, they discover that the zone stale between Expressway-C and Cisco UCM failed. What must the STEP Trunk Security Profile setting be changed to in Cisco UCM to resolve the issue?

  • A. UDP for the outgoing transport type
  • B. value other than the default listening port for outgoing SIP connections on Cisco UCM
  • C. TCP for the incoming transport type
  • D. value other than the default listening port for incoming SIP connections on Cisco UCM
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which action is required when using Cisco Jabber for Cloud with Cisco Webex Messenger?

  • A. Configure service discovery for remote access.
  • B. Configure policies.
  • C. Configure, extend, and connect.
  • D. Configure desk phone control.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TrainingDump members. You can sign-up / login (it's free).

In which mode does the Cisco Expressway act as a SIP-H.323 gateway only if one or more of the endpoints are locally registered?

  • A. registered only
  • B. off
  • C. on
  • D. gateway only
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Refer to the exhibit. An engineer must configure a B2B traversal zone. Trusted certification authority and server certificates are uploaded to Cisco Expressway-C and Expressway-E servers.
After the traversal zone configuration is completed in Expressway-C, the error message in the exhibit appears. What are the two reasons for the error? (Choose two.)

  • A. The FQDN of Expressway-E cannot be resolved by the DNS server.
  • B. The peer 1 address in Expressway-C must be replaced by the FQDN of Expressway-C.
  • C. The communication port is not set to 7001.
  • D. The peer 1 address in Expressway-C is not the FADN of Expressway-E.
  • E. The traversal zone TLS verify subject name in Expressway-E does not match the FQDN of Expressway-C.
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

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