Instant Access HP : HP2-B85 PREMIUM FILE
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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Sales Fundamentals | - Value-based selling approach
|
| Supplies and Consumables | - Original HP supplies value
|
| HP Services and Solutions Overview | - Managed Print Services (MPS)
|
| HP Imaging and Printing Portfolio Fundamentals | - HP product categories
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
What are the core HP value propositions for imaging and printing products?
A. reliability, simplicity, real-world performance, superior output
B. affordability, quality, complete product portfolio
C. complete product portfolio, superior output, reliability
D. affordability, reliability, quality, simplicity
Question 2
What is part of a consultative sales situation?
A. short-term focus
B. limited customer interaction
C. long-term focus
D. focus on the sale itself
Question 3
What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?
A. fewer replacement parts and long-life consumables
B. the cheapest base price
C. consumables' refilling capabilities
D. standard finishing capabilities
Question 4
How much is office paper usage increasing each year, according to Xplor '06?
A. 8-10%
B. 6-8%
C. 10-12%
D. 3%
Question 5
What is the benefit of original HP All-in-One LaserJet cartridges?
A. They are manageable via HP Web Jetadmin.
B. They are easy to use and install.
C. The ink in the cartridge cannot dry up.
D. They are designed to be refilled.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |
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