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HP HP2-N48 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Customer Business Needs Analysis | - Competitive positioning and differentiation
- Mapping business requirements to SaaS solutions
- Identifying customer challenges
|
| Topic 2: Deployment and Support Considerations | - Service delivery and customer success
- Support, maintenance, and renewal considerations
- Implementation lifecycle overview
|
| Topic 3: HP SaaS Solution Positioning | - Integration with HP software portfolio
- Licensing and subscription models
- Key features and benefits
|
| Topic 4: Sales Methodology and Opportunity Management | - Building value propositions and ROI discussions
- Consultative selling techniques
- Handling objections and competitive scenarios
|
| Topic 5: HP SaaS Portfolio Overview | - HP Software-as-a-Service strategy
- Business value of SaaS offerings
- HP SaaS solution portfolio
|
HP Selling HP SaaS Solutions Sample Questions:
Question 1
With which security criteria do the HP SaaS services comply?
A. with many security standards, including ISO27001 and US Safe Harbor
B. with all local security criteria
C. with all common security measures for cloud-based and SaaS services
D. with ISO 27001 only
Question 2
What is the role of the partner organization's Success Manager?
A. primary support contact
B. product specialist
C. consultant on architecture questions
D. liaison between HP SaaS and the partner organization
Question 3
Which solution discipline is available on premise only?
A. IT Service and Operations Management
B. Data Center Automation
C. Application Lifecycle Management
D. Portfolio and Application Portfolio Management
Question 4
Which service level obligations are provided by the HP SaaS offerings?
A. delivery from two datacenters globally
B. 99.9% service level with the option of 24x7 and 9x5 support with ISO certified security
C. 99.9% service level, 24x7x365 support with ISO certified security
D. local hosting with 99.9% service level, 24x7x365 support with ISO certified security
Question 5
What is the preferred resource for pricing HP SaaS solutions?
A. Regional Price Guide
B. the HP SaaS Pricing Calculator
C. a simple calculator
D. input from an HP SaaS business development manager or distributor
Solutions:
Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: B |