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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) security analyst
B) QA test director
C) database administrator
D) Windows administration manager
E) LOB manager for application support
F) HVP of applications

2. HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.

3. Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?

A) connecting multiple event management teams
B) model driven operations
C) model driven development and operations
D) dashboard consolidation

4. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of service management
B) director of mobile applications
C) director of application quality
D) director of security

5. With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?

A) director of service management
B) director of mobile applications
C) director of distributed systems
D) director of operations

Solutions: