• Exam Code: M6040-520
  • Exam Name: IBM Retail Store Solutions Sales Professional mastery test
  • Certification Provider: IBM
  • Corresponding Certification:IBM Mastery
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IBM M6040-520 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Methodology- Consultative selling approach
- Competitive positioning and differentiation
Topic 2: Solution Positioning and Value Selling- Mapping IBM solutions to business needs
- Identifying customer requirements
Topic 3: IBM Retail Store Solutions Portfolio Overview- Retail hardware and POS systems
- Retail software solutions and platforms
Topic 4: Implementation and Deployment Considerations- Solution deployment lifecycle
- Post-sales support and maintenance concepts
Topic 5: Retail Industry Knowledge- Customer experience in retail environments
- Retail operations and business processes

IBM Retail Store Solutions Sales Professional mastery test Sample Questions:

Question 1

The 4685-S01 Charge-Coupled Device (CCD) hand held bar code scanner is designed for use in which area of the world?

A. Asia
B. Europe and Africa
C. North America
D. Latin and South America


Question 2

Which customers often use the 4690 OS with the ACE POS application and the SurePOS 700?

A. Food Service
B. Specialty Store
C. Supermarket
D. Hospitality


Question 3

The AnyPlace Checkout combines which two products?

A. Checkout Environment for Consumer-Service
B. AnyPlace Kiosk
C. SurePOSACE
D. SurePoint Solution


Question 4

When did the Food Marketing Institute (FMI) formally establish the UPC as the standard symbol for product marketing?

A. 1980's
B. 1990's
C. 1960's
D. 1970's


Question 5

Which retail segment provides a high level of service in an area of typically less than 8,000
square feet?

A. Food Service and Hospitality
B. General Merchandise
C. Specialty Retail
D. Chain Drug/Grocery


Solutions:

Question 1
Answer: B
Question 2
Answer: C
Question 3
Answer: A,C
Question 4
Answer: D
Question 5
Answer: C

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