Introduction to Salesforce Marketing cloud email specialist Exam
The Salesforce-Marketing cloud email specialist exam is a competency-based certification exam that recognizes your development of enhanced capabilities to troubleshoot and solve basic Marketing Cloud-specific issues, using the Salesforce Marketing Cloud Email application tools in executing both tactical as well as strategic email campaigns. To attempt the exam, individuals must have industry experience.
Post certification , professionals are expected to perform below tasks :
- Invest time in studying the resources listed in this exam guide and the additional required study materials provided by Salesforce.
- Create reports of email tracking data.
- Build relational data models.
- Build complex email automations.
- Build email marketing campaigns utilizing the various tools -within Email Studio, including Content Builder.
- Send emails using email application sending methods.
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The benefit of obtaining the Salesforce Marketing cloud email specialist Exam Certification
- If the Candidate having strong determination of growing up in the organization, Marketing cloud email specialist certification will help them a lot.
- Employers need to make decisions based on limited information and when they view the official Salesforce Certified Marketing Cloud Email Specialist certification, they use to have assurance that a candidate has achieved a certain level of competence and knowledge.
- Salesforce issue a digital badge which candidates can place on their resume or on Linkedin profile.
- Post bagging Salesforce Certified Marketing Cloud Email Specialist accreditation Candidate becomes a solid, well-rounded Salesforce Certified Marketing Cloud Email Specialist.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-mc-email---MC-202
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Salesforce Marketing-Cloud-Email-Specialist Exam Syllabus Topics:
| Section | Weight | Objectives |
| Email Marketing Best Practices | 10% | - Evaluate elements and techniques of email marketing to design effective emails and email programs
- Demonstrate appropriate and effective subscriber acquisition and retention methodologies
- Differentiate elements of an email that can impact message deliverability
|
| Marketing Automation | 26% | - Build the appropriate Automation Studio solution
- Build the appropriate Journey Builder solution
- Recommend the appropriate marketing automation solution
|
| Insights and Analytics | 14% | - Evaluate email campaign performance and data
- Understand tracking and reporting metrics (e.g., Open Rate, Click-to-Open Rate, Bounces)
|
| Content Creation and Delivery | 24% | - Create and customize an email message to meet customers' needs
- Configure send settings to meet the customer requirements
- Organize and manage email campaign content
- Recommend Marketing Cloud tools to use when preparing an email for send
|
| Subscriber and Data Management | 26% | - Manage subscriber data (Lists vs Data Extensions)
- Configure Contact Builder and Audience Builder
- Understand concepts of subscribers, profile center, and subscription centers
|