Pass SAP C_FSM_2211 Exam in First Attempt Guaranteed [Jan-2024]
Exam Sure Pass SAP Certification with C_FSM_2211 exam questions
NEW QUESTION # 19
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.
- A. You can improve the link between back office and field.
- B. You can configure execution checkpoints.
- C. You can trigger actions based on standard system events.
- D. You can standardize service process flows.
- E. You can provide a predefined script for service execution.
Answer: B,C,D
NEW QUESTION # 20
What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.
- A. Execution count
- B. Variables
- C. Action
- D. Conditions
- E. Event
Answer: B,D,E
NEW QUESTION # 21
What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.
- A. Read data records.
- B. Overwrite data records.
- C. Merge data records.
- D. Create data records.
- E. Delete data records.
Answer: B,C,D
NEW QUESTION # 22
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.
- A. Order
- B. Condition
- C. Notification
- D. Frequency
Answer: A,D
NEW QUESTION # 23
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. Video chat
- B. High touch
- C. No touch
- D. E-mail interaction
Answer: B
NEW QUESTION # 24
As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?
- A. PushNotifications.ActivityChanges.En
- B. CoreSystems.CoresystemsFSM.DL.Notifications.Enabled
- C. CoresSystems.Mobile.ApprovedEffortsModificationAIlowed
- D. CoreSystems.CoresystemsFSM.Mobile
Answer: C
NEW QUESTION # 25
Which statement best describes the possibility to export offline data from the mobile app?
- A. Offline data can be exported as soon as you have access to the mobile app.
- B. Offline data remains encrypted on the device and CANNOT be exported from the mobile app.
- C. Offline data can be exported from the mobile app with administrator authorization.
- D. Offline data can be exported from the mobile app with technician authorization.
Answer: B
NEW QUESTION # 26
Which is the recommended browser for screen configuration tool? Choose the correct answer.
- A. Firefox
- B. Google Chrome
- C. Microsoft Edge
- D. Internet Explorer
Answer: B
NEW QUESTION # 27
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. Ticket routing rules
- B. Service level agreement
- C. Customer self-service
- D. Automated scheduling
Answer: C,D
NEW QUESTION # 28
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.
- A. The dispatcher needs to release the assignment
- B. The activity has to be assigned to the technician
- C. The service call needs to be assigned
- D. The activity needs to be in status finished
Answer: A,B
NEW QUESTION # 29
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.
- A. Customer Feedback Management
- B. Workforce management
- C. Parts Logistics
- D. Mobile Field service execution
Answer: A,D
NEW QUESTION # 30
Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.
- A. Review and close assignments.
- B. Accept an assignment.
- C. Register a partner company.
- D. Review company certificates.
- E. Approve technician skills.
Answer: C,D,E
NEW QUESTION # 31
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
- A. Users can modify report templates.
- B. Users can delete report templates.
- C. Administrators can preview report templates.
- D. The SAP support team can modify report templates.
Answer: C,D
NEW QUESTION # 32
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be exported in XML format.
- B. The template can be edited.
- C. The template can be assigned to an equipment.
- D. The template can be assigned to an activity.
Answer: A,B
NEW QUESTION # 33
Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution?
- A. Master Data
- B. Administration
- C. Planning and Dispatching
- D. Smartforms and Feedback
Answer: D
NEW QUESTION # 34
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
- B. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
- C. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
- D. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
Answer: C
NEW QUESTION # 35
Where can service workflow steps be used in SAP Field Service Management?
- A. In the Web application when planning a service
- B. In the mobile application when executing an activity
- C. In SAP Crowd Service when dispatching a service call
- D. In customer self-service when submitting a self-service request
Answer: B
NEW QUESTION # 36
For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.
- A. Ticket and case creation
- B. Workforce management
- C. Mobile service execution
- D. Customer feedback management
Answer: B,C
NEW QUESTION # 37
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.
- A. Edit Business Partner
- B. Create Effort
- C. Send as E-Mail
- D. Add Smartform
- E. Create Equipment
Answer: B,D,E
NEW QUESTION # 38
Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.
- A. Variables
- B. Object type
- C. Actions
- D. Conditions
- E. Permissions
Answer: A,B,C
NEW QUESTION # 39
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question
- A. Enabling stock integration with ERP for standalone scenarios
- B. Organization of parts for a particular activity and reservation of stock
- C. Is used to book material in advance for a technician
- D. Reserve parts for service call reporting
Answer: B,C
NEW QUESTION # 40
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. Service Engineer
- B. End Customer
- C. Field Coordinator
- D. BackOffice Administrator
Answer: D
NEW QUESTION # 41
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.
- A. It is used to hide specific chapters.
- B. It is used to hide a Smartform from the mobile device.
- C. It is used to change Smartform mode from development to active.
- D. It is used to hide specific elements.
Answer: A,D
NEW QUESTION # 42
......
Real SAP C_FSM_2211 Exam Questions Study Guide: https://www.trainingdump.com/SAP/C_FSM_2211-practice-exam-dumps.html
Download Real C_FSM_2211 Exam Dumps for candidates. 100% Free Dump Files: https://drive.google.com/open?id=1-8ofkgDZyRjfaXswe8qpQCIDMnHT2l_x