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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?

A) Help Center
B) Build YourOwn (LWR)
C) Customer Account Portal
D) Partner Central

2. Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
Choose 3 answers

A) Track Flagging and moderation activity within the Experience site.
B) Designer specific users as moderators so that they can closely monitor the size.
C) Allow members to remove other member from the Experience site if desired.
D) Allow members to flag posts comments files, and messages that are inappropriate or spam.
E) Give members Audience Targeting permissions within the Experience site.

3. Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

A) Visible to Partner
B) Visible to Public Knowledge Base
C) Visible to Anyone
D) Visible to Customer

4. Cloud Kicks (CK) is using audience targeting to display pages and components to certain users based on their assigned audience. The New York City account contain multiple departments; all of which belong to that account. One of the page virtualization of the Home page of CK's Experience Cloud site a assigned to the New York City audience. CK also has a Rich Content Editor component within this Home page that is assigned inly to the LegalDepartment audience.
Who will be able to see the Rich Content Editor component?

A) New York City audience members with the Legal Department sharing set
B) All New York City audience members.
C) Members that are part of both the New York City audience and the Legal Department audience
D) All Cloud Kicks Experience Cloud site members

5. Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?

A) Extend the Standard Role Hierarchy setting departments as child accounts.
B) Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.
C) Since NTO has person accounts, it cannot use the External Account Hierarchy and will need touse groups and sharing rules to grant the required record access.
D) Enable the External Account Hierarchy setting departments as child accounts.

Solutions: