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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. How can a consultant use process automation tools to set up Salesforce Flow for Service?

A) Use Process Builder to create flows and quick actions.
B) Add the Actions and Recommendations component to a process.
C) Use Flow Builder to add processes to the Actions and Recommendations component.
D) Use Flow Builder to create flows, and specify them in an Actions and Recommendations deployment or in a process.

2. If an admin distributes a flow on an Account record page, how can the admin pass the account's ID into the flow?

A) By using "Get Record".
B) By selecting "Allow multiple values".
C) By checking "Available for input" checkbox.
D) By checking "Available for output" checkbox.

3. Ursa Major Solar (UMS) is evaluating Salesforce for automating its manual business processes. What should UMS keep in mind?

A) Salesforce automation tools are currently not supported in Microsoft Internet Explorer.
B) Salesforce automation tools are not supported in Salesforce Lightning.
C) Salesforce automation tools are not available in Salesforce Developer edition.
D) Salesforce automation tools cannot update records for which OWD is Public.

4. What does a flow connector do?

A) Tells Salesforce which flow to start next.
B) Tells the flow which element to execute next.
C) Tells the flow which resource to create next.
D) Tells the flow which external database to connect to.

5. Universal Containers (UC) wants to notify relevant teams about potential opportunities in their region. The management would like to send notifications in a nightly email digest. Which three recipient types are available to UC when configuring email alert actions?

A) Case Owner
B) Account Owner
C) Account Team
D) Campaign Owner
E) Portal Role

Solutions: